Terms of Service

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

When you purchase equipment from Stretch Store — whether a foam roller, massage balls, resistance bands, or a knee support sleeve — you accept responsibility for using those items in accordance with the manufacturer's instructions and the guidance provided on our site. Stretching equipment and myofascial release tools are designed to support muscle recovery and improve flexibility when used correctly; misuse, overloading, or combining equipment beyond its intended purpose is your responsibility, not ours.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

This covers all aspects of the Stretch Store platform: product photography, written guides on foam rolling exercises, stretching for beginners, and any body stretching routine content we publish. Republishing our instructional material, product descriptions, or imagery — on another store, blog, or marketplace — without written consent from Stretch Store is prohibited.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.

Product specifications — foam density on a muscle massage roller, the diameter of a peanut massage ball, the resistance level of fitness bands, or the material composition of a yoga mat — are presented as accurately as our suppliers allow. Minor variations in manufacturing batches, colour representation on your screen, or updates to product lines may occur without prior notice. If a specification on the product page differs from the physical item you receive, please contact us and we will help resolve the discrepancy.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

This applies across our full catalogue — from pilates mats and back support cushions to mobility tools for seniors and gentle fitness equipment. If an item you have already ordered is affected by a price correction or a discontinuation before dispatch, our team will contact you to arrange either an alternative product or a full refund for the unavailable portion of your order.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Stretch Store stocks stretching equipment designed for post workout recovery, joint mobility equipment, and tools to relieve muscle tension. Whether you are following a stretching for stiff back routine, using a back stretching device, or incorporating safe exercises for knees into your weekly plan, product suitability varies by individual. Our guides — covering topics like how to release muscle knots and lower back relief tools — are informational and do not replace guidance from a qualified movement professional.

For return windows, exchange conditions, and how to request a refund for items such as a knee brace for sports or back support cushion, please review the returns information on our contact page. We process each request individually and respond during working hours, Monday to Friday.